Division of responsibilities
Responsibility table
The responsibility table shows who takes care of home maintenance – the maintenance company, Espoon Asunnot, or the tenant. The table also tells who pays for the repair costs.
Please note that the table applies to faults caused by normal use and wear. If you cause the damage intentionally or through negligence or carelessness, you must pay for the repairs yourself.
Keys and locks
Task | Performed by | Paid for by |
Lock maintenance | Maintenance | Espoon Asunnot |
Additional keys 1 | Maintenance | Resident |
Rekeying | Maintenance | Resident |
Safety lock procurement, installation and maintenance2, 3 | Resident | Resident |
Safety chain procurement, installation and maintenance2 | Resident | Resident |
1 Contact the party responsible for key management in your building. You can find the contact information on EAsy.
2 The security lock and/or chain must be ordered from a specialiced locksmith. When you move out, return the security lock keys. The lock will remain in the apartment without compensation.
3 Contact the property manager.
Windows and doors
Task | Performed by | Paid for by |
Lubrication of hinges and locks | Resident | Resident |
Installation and replacement of door and window insulation | Maintenance | Espoon Asunnot |
Repair of fittings and accessories | Maintenance | Espoon Asunnot |
Peephole procurement, installation and maintenance 2 | Resident | Resident |
Procurement and installation of burglar-proof hinges and similar 2 | Resident | Resident |
Repair of broken windows and doors (incl. balcony glazing) | Maintenance | Espoon Asunnot |
Painting of doors and windows 3 | Espoon Asunnot | Espoon Asunnot |
Procurement, installation, maintenance and removal of mosquito nets | Resident | Resident |
2 The peephole must be ordered from a specialiced locksmith. The peephole will remain in the apartment without compensation.
3 Contact the property manager.
Wall, ceiling and floor surfaces
Task | Performed by | Paid for by |
Painting of walls and ceilings 3 | Espoon Asunnot | Espoon Asunnot |
Repair and replacement of sauna panelling 3 | Espoon Asunnot | Espoon Asunnot |
Repair and replacement of flooring 3 | Espoon Asunnot | Espoon Asunnot |
Condition inspection of wet room floors and walls | Maintenance | Espoon Asunnot |
3 Contact the property manager.
Balconies
Task | Performed by | Paid for by |
Care and maintenance of wooden balcony grating | Resident | Resident |
Balcony cleaning and snow removal | Resident | Resident |
Cleaning balcony drainage outlets | Resident | Resident |
Washing balcony glazing | Resident | Resident |
Fixtures
Task | Performed by | Paid for by |
Fixture repair | Maintenance | Espoon Asunnot |
Fixture replacement 3 | Espoon Asunnot | Espoon Asunnot |
Kitchen drawer front replacement | Maintenance | Espoon Asunnot |
Countertop repair | Maintenance | Espoon Asunnot |
Dishwasher cabinet refitting | Maintenance | Espoon Asunnot |
Drying cabinet rack replacement | Maintenance | Espoon Asunnot |
Pull-out waste bin replacement | Maintenance | Espoon Asunnot |
Repair or replacement of apartment-specific sauna benches | Maintenance | Espoon Asunnot |
3 Contact the property manager.
Heating
Task | Performed by | Paid for by |
Radiator bleeding | Maintenance | Espoon Asunnot |
Basic adjustment of radiators | Maintenance | Espoon Asunnot |
Repair and maintenance of radiator valves | Maintenance | Espoon Asunnot |
Cleaning radiators | Resident | Resident |
Ventilation
Task | Performed by | Paid for by |
Cleaning exhaust air valves | Resident | Resident |
Adjusting and repairing exhaust air valves | Maintenance | Espoon Asunnot |
Wiping the surfaces of replacement air valves | Resident | Resident |
Cleaning ventilation ducts 3 | Maintenance | Espoon Asunnot |
Cleaning or replacing replacement air valves and filters | Maintenance | Espoon Asunnot |
Procurement of new filters for replacement air valves | Maintenance | Espoon Asunnot |
Cleaning the cooker hood grease filter | Resident | Resident |
Procurement of a new grease filter | Maintenance | Espoon Asunnot |
Repairing the cooker hood | Maintenance | Espoon Asunnot |
Cleaning or replacement of apartment-specific air supply unit filters | Maintenance | Espoon Asunnot |
Procurement of new filters for apartment-specific air supply units | Maintenance | Espoon Asunnot |
Maintenance and repair of apartment-specific air supply units | Maintenance | Espoon Asunnot |
3 Contact the property manager.
Water and sewer system
Task | Performed by | Paid for by |
Cleaning tap aerators | Resident | Resident |
Basic adjustment of tap flows | Maintenance | Espoon Asunnot |
Replacing shower and hand shower hoses, shower heads and seals | Maintenance | Espoon Asunnot |
Repairing taps and HVAC equipment | Maintenance | Espoon Asunnot |
Washing machine installation, removal and plugging of connections4 | Resident | Resident |
Dishwasher installation, removal and plugging of connections 4 | Resident | Resident |
Regular condition inspection of apartment-specific dishwasher for leaks | Resident | Resident |
Cleaning sink drain traps | Maintenance | Espoon Asunnot |
Cleaning floor drains | Resident | Resident |
Repairing drain traps and floor drains | Maintenance | Espoon Asunnot |
Unclogging drains | Maintenance | Espoon Asunnot |
Procuring sink plugs | Resident | Resident |
Replacing radiator thermostats | Maintenance | Espoon Asunnot |
Replacing toilet seat covers | Maintenance | Espoon Asunnot |
Notifying the maintenance company of tap and toilet leaks | Resident | Espoon Asunnot |
4 To be ordered from a specialist.
Electrical equipment
Task | Performed by | Paid for by |
Procuring and replacing light bulbs, fluorescent tubes and starters | Resident | Resident |
Procuring and replacing fridge, oven and cooker range lamps | Resident | Resident |
Repairing lighting fixtures and their covers | Maintenance | Espoon Asunnot |
Procuring and replacing fuses | Resident | Resident |
Repairing sockets and switches | Maintenance | Espoon Asunnot |
Installing decorative lights | Resident | Resident |
Procuring and repairing antenna cables | Resident | Resident |
Installing an additional antenna 3 | Espoon Asunnot | Resident |
Installing additional telephone cables 3 | Espoon Asunnot | Resident |
Procuring and replacing buzzer/doorbell batteries | Resident | Resident |
Refitting ceiling boxes/covers | Resident | Resident |
3 Contact the property manager.
Machinery and equipment
Task | Performed by | Paid for by |
Maintenance of mains-operated smoke detectors | Espoon Asunnot | Espoon Asunnot |
Cleaning of mains-operated smoke detectors by vacuuming | Resident | Resident |
Procurement, cleaning and maintenance of separate smoke detectors | Resident | Resident |
Repair and maintenance of the apartment-specific sauna stove 3 | Espoon Asunnot | Espoon Asunnot |
Procurement and replacement of stones for the apartment-specific sauna stove | Resident | Resident |
Cleaning the fridge/freezer condensers (on the rear wall) | Resident | Resident |
Cleaning the fridge melt water pipe | Resident | Resident |
Repair and maintenance of cookers and fridges | Maintenance | Espoon Asunnot |
Repair and maintenance of central vacuum systems | Maintenance | Espoon Asunnot |
3 Contact the property manager.
Other
Tehtävä | Tekee | Maksaa |
Parking space snow removal and anti-slip measures 5 | Resident | Resident |
Keeping the front of the apartment door clean and anti-slip measures in areas controlled by the resident 5 | Resident | Resident |
5 Maintenance company delivers sand to the property.
Apartment specific outdoor area
Task | Performed by | Paid for by |
Taking care of the walkway and anti-slip measures 5 | Resident | Resident |
Wooden patios in residents’ yards 6 | Resident | Espoon Asunnot |
5 Maintenance company delivers sand to the property.
6 Does not apply to home-made terraces and patios.
Balcony-access buildings
Task | Performed by | Paid for by |
Cleaning the balcony access and clearing snow | Maintenance | Maintenance |
Resident invoicing price list
We will charge you according to the resident invoicing price list if you break something in your apartment and the damage is caused by:
- an intentional act
- carelessness or
- neglect.
We will also charge you for cleaning if you move out and leave the apartment in an untidy condition.
The prices are based on average costs, but are subject to change. We may also charge you based on the actual cost.
The price list has been updated on 1 February 2025.
Keys and locking
Lock rekeying | 253,00 € incl. keys |
Lock rekeying as an emergency service (e.g. eviction) | to be invoiced according to the incurred costs |
Door opening for public authorities | to be invoiced according to the incurred costs |
iLOQ-, Protec2 Cliq-, Pulse-lock programming / blacklisting a key (electromechanical locking system) | 223,00 € incl. one key |
iLOQ-, Protec2 Cliq-, Pulse-additional key with programming (electromechanical locking system) | 56,00 €/pcs |
Heating pole key | 15,00 € |
Mailbox key | 35,00 € |
Laundry room key tag | 41,00 € |
Parking garage key tag | 51,00 € |
Parking permit | 40,00 € |
Parking garage remote contro | to be invoiced according to the incurred costs, depending on the parking company the cost/price starts at EUR 151.00 |
Household appliances
Cooker (induction + material kit) | 587,00 € |
Fridge-freezer (incl. drip tray) | 607,00 € |
Dishwasher (60 cm) | 455,00 € |
Cooker hood | 364,00 € |
Household appliance repair according to invoice, starting at | 101,00 € |
Baking tray | 100,00 € |
Glass shelf for fridge | 100,00 € |
Vegetable drawer or drawer for freezer | 106,00 € |
Light cover | 75,00 € |
Cooker hood grease filter | 119,00 € |
Broken fridge or freezer handle | 61,00 € |
Apartment repairs
Doorbell replacement | 51,00 € |
Flooring material removal and installation of new vinyl plank (always replaced room-specifically, incl. skirting boards)EUR/m² | 65,00 € |
Fitting skirting boards EUR/linear metre | 10,00 € |
Ceiling painting EUR/m² | 17,00 € |
Wall board replacement EUR/m² | 58,00 € |
Wall painting EUR/m² (painting the entire wall surface) | 13,00 € |
Replacement of flooring material or wall painting and boarding of a small area to be invoiced according to the incurred costs | Starting at 151,00 € |
Partition door panel replacement or painting | 116,00 € |
Partition door panel and frame repair or replacement | 233,00 € |
Door fittings, handles | 16,00 € |
Apartment entrance door, balcony door or terrace door (incl. installation) | 1620,00 € |
Mechanical, electrical, plumbing (MEP) fixtures installed
Toilet seat | 536,00 € |
Handbasin | 233,00 € |
Radiator thermostat | 61,00 € |
Light switch/power point/ceiling light point cover replacement/light fixture removal | 61,00 € |
Light fixture cover replacement | 61,00 € |
Plugging of dishwasher water supply and/or drain | 61,00 € |
Fixtures installed
Mirror cabinet door | 81,00 € |
Mirror cabinet | 263,00 € |
Coat rack | 142,00 € |
Cabinet door | 142,00 € |
Kitchen drawer front panel | 61,00 € |
Reinstallation of the dishwasher cabinet (cost of work) | 81,00 € |
Cleaning
One-room apartment | 233,00 € |
Two-room apartment | 263,00 € |
Three-room apartment | 314,00 € |
Four-room apartment or larger | 364,00 € |
Removal of a single fixture (e.g. dishwasher) | 81,00 € |
Emptying of the apartment | Invoiced according to the incurred costs |
Removal of items left in yard areas, waste collection points, public areas or storage spaces | Starting at 151,00 |
Apartment yard lawn mowing | 101,00 € |
Separate cleaning
Separate cleaning of the cooker, fridge, cooker hood or floor drain, defrosting of the freezer | 61,00 € |
Cleaning the cooker hood | 61,00 € |
Cleaning the exhaust air valve | 41,00 € |
Separate cleaning of the windows | 120,00 € |
Separate cleaning of the bathroom | 101,00 |
Other
When the lessor or a partner authorised by the lessor cannot access the apartment for an inspection/repair visit that has been notified in advance and has not been cancelled, the lessee is obliged to compensate for the costs incurred. | 51.00 € /visit |