Applicants
All services available online
We serve housing applicants online – not by phone or email. If you need help using our online services, you can get support at the city of Espoo's service points and libraries. Guidance is also provided by Hello Espoo Info.
Important information about applying for housing
Take a moment to carefully read the Applying for housing page and check the answers to frequently asked questions.
You can also ask our chatbot – it replies quickly and is available to you at all times.
If you need help applying for a rental apartment from Espoon Asunnot or other landlords, the City of Espoo’s housing counselling service (Edistia) can help. You’ll find more information and contact details on the Edistia website.
Applying for housing
When applying for housing, the most important thing is to complete your application carefully.
• Start by exploring our available apartments
• Read the instructions and check the income and asset limits
• Fill in the housing application – it will remain valid for three months
• Review the resident selection criteria and wait for a housing offer. We will contact you only if we can offer you an apartment
Editing and extending the validity of your housing application
You or your co-applicant can update your application details in our online service.
- Log in to the online service.
- Select the application you want to edit.
- Scroll to the bottom of the application summary to start editing.
- Make the necessary changes and review your information on the summary page.
- Submit the application to save your updates.
All changes take effect immediately.
Each time you edit your application, its validity will be extended by three months. If your application has expired, you will need to submit a new one.
Ordering a copy of your housing application
If you need a copy of your housing application – for example, for Kela – you can have it sent to your email.
When submitting a new application
• On the last page of the application, you will see a summary of the information you have entered. Review this information carefully.
• Under “I want the summary sent to my email”, select “Yes”.
• Submit the application. A copy will be sent to your email.
When you need a copy of a valid application
• Log in to our online service.
• At the bottom of the application summary, select “Go to edit application”.
• Review your information carefully and make any necessary changes.
• On the summary page, under “I want the summary sent to my email”, select “Yes”.
• Save your changes. A copy will be sent to your email.
Updating your contact information
If your phone number changes, you start using a new email address, or you move to a new address, please update your contact details in the application via our online service.
It is important that your contact information is up to date. If we are able to offer you an apartment, we will notify you by email and text message.
Before making an offer, we will check your address in the population register. The address provided in your application must match the one in the register.
Cancelling your housing application
If you are no longer applying for housing, please cancel your application in our online service.
Once cancelled, the application will be deleted immediately.