If the rent is not paid
Pay your rent on time to avoid extra charges. If the rent is unpaid or you’re having difficulty paying it, you will find instructions on what to do on this page. Don’t face the problem alone. Espoon Asunnot’s housing counsellors and rent controllers can assist you if you are having difficulties paying your rent or need guidance on applying for Kela benefits.
It is important that you pay your rent by the due date, which is the 4th of each month. Follow the instructions below if you are having problems paying your rent.
What to do if you have problems paying your rent?
Call our rent control
If you know you will be late in paying your rent, please call or email our rent control.
- Espoon Asunnot telephone service 09 3544 5000 / “vuokrat” (”rents”) Mon–Wed 09:00–11:00
- Email address for rent control: asiakaspalvelu@espoonasunnot.fi
You can discuss the possibility of making a payment agreement with a rent controller. The agreement will outline how you can pay any unpaid rent.
Find out if you are eligible for benefits
If you are having difficulties paying your rent, check with Kela to find out if you are eligible for housing allowance and social assistance.
Use Kela’s calculator to find out if you are eligible for housing allowance.
You can also fill out a housing allowance application on Kela’s website.
Ask our housing counsellors for advice
You can contact our housing counsellors if you’re having difficulties paying your rent or applying for benefits. All communication with our housing counsellors is confidential.
Send an email to asumisneuvojat@espoonasunnot.fi or call the Espoon Asunnot telephone service, select “vaihde” (“switchboard”) from the number menu and leave a call request. Tel. +358 9 3544 5000 weekdays 9:00–12:00.
Our housing counsellors will
- work with you to assess your situation
- provide guidance on applying for Kela benefits
- refer you to suitable services, if needed
Do not leave your rent unpaid
If you pay your rent invoice after its due date
- The due date for payment of rent is always the 4th day of the month or the following weekday if the due date falls on a public holiday or weekend. If you pay your rent late, you must pay interest on late payment.
- We invoice interest on late payments four times a year. We will send an invoice for late payment interest when the interest has accrued at least five (5) euros. If interest accrues but the amount is less than five (5) euros, we will only charge the interest once it has exceeded the limit of five (5) euros.
- The amount of interest payable for late payment is based on the Interest Act. The Bank of Finland confirms the interest on late payment every six months. You can check the current interest for late payment in a table on the Bank of Finland website (in Finnish).
- You must pay interest on late payment until the date on which your rent has been paid in full. The practice is based on section 5 of the Interest Act.
If you don't pay your rent
- If you have not paid your rent and haven’t made a payment agreement, we will send you a payment reminder.
- If you receive a payment reminder and still do not pay your rent, we can collect the rent through the district court.
- If you repeatedly fail to pay your rent, you could lose your home.