Espoon Asuntojen työntekijöitä naapurikeskustelussa.

Neighbours’ meeting

At a neighbours’ meeting, the parties to the dispute are instructed to discuss with each other and seek a solution to the problem themselves in the presence of a mediator.

At best, neighbours get along well. Sometimes, however, there may be problems, in which case it is best to talk openly.

If your neighbour’s activities disturb you, the best solution is to speak openly to them and tell them what you find disturbing in their activities.

If you are unable to resolve the conflict on your own, you can contact your property manager. With the permission of the residents, the property manager informs the Community Mediation Centre about the need for mediation. The mediator will communicate with the parties to the dispute and arrange a mediation meeting.

The mediation involves a face-to-face meeting with the neighbour and a fair, confidential discussion in the presence of a mediator. Discussion often helps resolve even difficult issues.

Good face-to-face interaction is an important part of creating a positive cycle in which good deeds are answered in kind. You can always apologise if you have lost your temper or behaved inappropriately.

At the meeting, the parties can jointly agree on how to deal with the difficult situation to the mutual satisfaction of both parties and how to get along in the best possible way in the future.

Community mediation has also helped resolve disputes and disagreements that have been perceived as very difficult.