Contact
Housing applicants
Inquiries about housing applications
Due to the large number of applicants, we are not able to respond to inquiries about applications by phone or e-mail. If you have questions regarding an application, please use our chat service.
You should also familiarise yourself with the sections How to apply for housing and Filling in an application on this website.
Making changes to the housing application
Your situation and wishes may change after submitting the application. If you wish to make small changes to your application, such as updating the area wishes, maximum rent, apartment type, your phone number and/or email address, make the change using the application change form.
In other cases, fill out a new housing application.
Residents
Apartment offer and moving to a new apartment
The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.
As a resident, you can contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!
Our e-mail address is asiakaspalvelu@espoonasunnot.fi
Questions related to housing and the lease agreement
As a resident, you can contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!
The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.
Our e-mail address is asiakaspalvelu@espoonasunnot.fi
The same number can be used to reach property managers Mon–Fri 9 am–11 am.
Rent payment or invoicing
Rent control Mon–Fri 9 am–11 am, tell. +358 (0)9 3544 5000. The price of the call is the mobile rate/local network rate.
Our e-mail address is asiakaspalvelu@espoonasunnot.fi
Parking spaces
Renting or terminating a parking space is managed most suitably by filling out this form
As a resident, you can also contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!
The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate. Our e-mail address is asiakaspalvelu@espoonasunnot.fi
Fault report, service request and key management
Find contact information for maintenance companies, waste management, cleaning, tending to greenery and snow clearance contractors here.
Before contacting the maintenance company, it is recommended to check from the responsibility table (pdf-file opens in a new tab) whether your matter is the responsibility of the maintenance company.
If you are not sure what the maintenance company of your building is, you can find it on our website under your building. The name and telephone number of the maintenance company can also be found on the notice board of your building.
Partners and other operators
Switchboard
Our switchboard telephone +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.
You can send us an email to the address asiakaspalvelu@espoonasunnot.fi, from where your message will be forwarded to the correct person in our organization.
Invoicing
Invoicing address
We accept electronic invoices, and all invoices must be sent in electronic format. You need the following information to send us electronic invoices:
Operator: CGI Suomi Oy
Operator ID: 003703575029
E-invoicing address: 003715652810