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Contact

Housing applicants

New housing application form to be introduced on 13 March 2024

All housing applications submitted before 12 March 2024, will expire on 31 March 2024, so you must renew your housing application by the end of March 2024 at the latest. All housing applications submitted from 13 March 2024, onwards will go into the new system and will be valid for three months.

Inquiries about housing applications

Due to the large number of applicants, we are not able to respond to inquiries about applications by phone or e-mail. If you have questions regarding an application, please use our chat service.

You should also familiarise yourself with the sections How to apply for housing and Filling in an application on this website.

Making changes to the housing application

Your situation and wishes may change after submitting the application. If you wish to make small changes to your application, such as updating the area wishes, maximum rent, apartment type, your phone number and/or email address, make the change using the application change form.

In other cases, fill out a new housing application.

Residents

Apartment offer and moving to a new apartment

The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.

As a resident, you can contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!

Our e-mail address is asiakaspalvelu@espoonasunnot.fi

Questions related to housing and the lease agreement

As a resident, you can contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!

The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.

Our e-mail address is asiakaspalvelu@espoonasunnot.fi

The same number can be used to reach property managers Mon–Fri 9 am–11 am.

Rent payment or invoicing

Rent control Mon–Fri 9 am–11 am, tell. +358 (0)9 3544 5000. The price of the call is the mobile rate/local network rate.

Our e-mail address is asiakaspalvelu@espoonasunnot.fi

Parking spaces

Renting or terminating a parking space is managed most suitably by filling out this form

As a resident, you can also contact our customer service agent via chat. If we're not available, we'll direct you to our contact form. Once you leave your message there, we'll get back to you as soon as possible!

The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate. Our e-mail address is asiakaspalvelu@espoonasunnot.fi

Fault report and service request

Find contact information for maintenance companies, waste management, cleaning, tending to greenery and snow clearance contractors here.

Before contacting the maintenance company, it is recommended to check from the responsibility table (pdf-file opens in a new tab) whether your matter is the responsibility of the maintenance company.

If you are not sure what the maintenance company of your building is, you can find it on our website under your building. The name and telephone number of the maintenance company can also be found on the notice board of your building.

Pickup and return of keys

You can find the contact information of the company responsible for the key management of your building (pickup and return of keys, parking permits, laundry tokens) here.

Partners and other operators

Switchboard

Our switchboard telephone +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.

You can send us an email to the address asiakaspalvelu@espoonasunnot.fi, from where your message will be forwarded to the correct person in our organization.

Invoicing

Invoicing address

We accept electronic invoices, and all invoices must be sent in electronic format. You need the following information to send us electronic invoices:

Operator: CGI Suomi Oy
Operator ID: 003703575029
E-invoicing address: 003715652810