Customer service and switchboard +358 (0)9 3544 5000
We serve you in all matters related to living, agreements, apartment offers, parking spaces and the payment of rent.
Due to the large number of applicants, we are not able to respond to inquiries about applications by phone or e-mail. If you would like to make minor changes to your application, such as adding or removing wishes regarding area or location, please contact our customer service by phone.
- Unusual opening hours of the customer service and switchboard in 2021
- The customer service line +358 (0)9 3544 5000 is open Mon–Fri 9 am–12 noon. The price of the call is the mobile rate/local network rate.
- The same number can be used to reach property managers Mon–Fri 9 am–11 am and rent control Mon–Fri 9 am–11 am.
- Our e-mail address is firstname.lastname@example.org
Please submit any fault reports to the maintenance company of your property. The maintenance company also provides keys for flats and parking spaces and handles sauna reservations.
Before contacting the maintenance company, please check the responsibility table (pdf) to see whether or not the matter is the responsibility of the maintenance company.
If you do not know your maintenance company, you can find it listed on our website under your property. The name and telephone number of the maintenance company can also be found on the notice board of your property.
We accept electronic invoices, and all invoices must be sent in electronic format. You need the following information to send us electronic invoices:
Operator: CGI Suomi Oy
Operator ID: 003703575029
E-invoicing address: 003715652810